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RHEEM ELECTRONIC CONTINUOUS FLOW GAS WATER HEATER

WARRANTY – AUSTRALIA ONLY

WARRANTY CONDITIONS

1. This warranty is applicable only to water heaters

manufactured from 1

April 2008.

2. The water heater must be installed in accordance with the

Rheem water heater installation instructions, supplied with

the water heater, and in accordance with all relevant statutory

and local requirements of the State in which the water heater

is installed.

3. Where a failed component or water heater is replaced under

warranty, the balance of the original warranty period will

remain effective. The replaced part or water heater does not

carry a new warranty.

4. Where the water heater is installed outside the boundaries of

a metropolitan area as defined by Rheem or further than

25 km from a regional Rheem branch office, or an Accredited

Service Agent, the cost of transport, insurance and travelling

costs between the nearest Rheem accredited Service

Agent’s premises and the installed site shall be the owner’s

responsibility.

5. Where the water heater is installed in a position that does not

allow safe, ready access, the cost of accessing the site

safely, including the cost of additional materials handling

and / or safety equipment, shall be the owner’s responsibility.

6. The warranty only applies to the water heater and original or

genuine (company) component replacement parts and

therefore does not cover any plumbing or electrical parts

supplied by the installer and not an integral part of the water

heater, e.g. pressure limiting valve; isolation valves; non-

return valves; electrical switches; pumps or fuse.

7. The water heater must be sized to supply the hot water

demand in accordance with the guidelines in the Rheem

water heater literature.

WARRANTY EXCLUSIONS

1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER HEATER WARRANTY,

HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER WARRANTY TO BECOME VOID AND MAY

INCUR A SERVICE CHARGE AND / OR COST OF PARTS.

a) Accidental damage to the water heater or any component,

including: Acts of God; failure due to misuse; incorrect

installation; attempts to repair the water heater other than by

a Rheem Accredited Service Agent or the Rheem Service

Department.

b) Where it is found there is nothing wrong with the water

heater; where the complaint is related to excessive discharge

from the temperature and / or pressure relief valve due to

high water pressure; where there is no flow of hot water due

to faulty plumbing; where water leaks are related to plumbing

and not the water heater or water heater components; where

there is a failure of gas, electricity or water supplies; where

the supply of gas, electricity or water does not comply with

relevant codes or acts.

c) Where the water heater or water heater component has failed

directly or indirectly as a result of: excessive water pressure;

excessive temperature and / or thermal input; corrosive

atmosphere; ice formation in the pipe work to or from the

water heater; ice formation in the waterways of a water

heater without a frost protection system; ice formation in the

water heater with a frost protection system where the

waterways of a electricity supply has been switched off or has

failed and the water heater has not been drained in

accordance with the instructions; ice formation in the

waterways of a water heater with a frost protection system

due to an ambient temperature below -20 C (including wind

chill factor); ice formation in the water ways of a water heater

where the water heater has not been installed in accordance

with the Rheem water heater installation instructions.

d) Where the water heater is located in a position that does not

comply with the Rheem water heater installation instructions

or relevant statutory requirements, causing the need for

major dismantling or removal of cupboards, doors or walls, or

use of special equipment to bring the water heater to floor or

ground level or to a serviceable position.

e) Repair and / or replacement of the water heater due to scale

formation in the waterways or the effects of corrosive water

when the water heater has been connected to a scaling or

corrosive water supply as outlined in the Owner’s Guide and

Installation Instructions booklet.

2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY AND ALL CLAIMS

FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS EITHER

DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER HEATER, OR DUE TO LEAKAGE FROM FITTINGS

AND / OR PIPE WORK OF METAL, PLASTIC OR OTHER MATERIALS CAUSED BY WATER TEMPERATURE,

WORKMANSHIP OR OTHER MODES OF FAILURE.

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